Let's start out by updating the printer firmware. If the printer linked wirelessly, make sure to short term link the unit with USB after which follow the link to setup the newest firmware update in your printer from our HP support website, applying this url.

At times, paper jams or other obstructions might cause challenges Using the printhead. Examine inside the printer for any bits of paper or other particles and take away them if found.

I have place new inks in printer - HP Officeket Professional 6960. but is stating  You will find there's Printhead Difficulty - I do not know how to repair And that i dont even learn how to reset it . 

Ensure your printer’s firmware is up to date. You could Check out and update the firmware with the HP Clever app or by browsing the HP Assistance Web page and downloading the newest firmware to your printer design.

If The problem persists, I might propose here is to accomplish a hard reset on the printer and Be sure that the printer is connected directly to the wall outlet rather than to your surge protector.

Please mark this article as “Acknowledged Answer” if The difficulty is settled and if you feel this reply was practical click “Certainly”.

My Tale using this printer finished at Curry's exactly where they instructed me this is the OfficeJet Pro 6970 identified flaw and there's nothing to try and do over it. I gave the printer again and purchased an Epson with Eco-Ink. 

This is quite disappointing as I just bought the printer for much more than a £100 and It's not at all suitable that it may possibly crack so conveniently. 

While using the printer turned on, disconnect the power twine with the rear from the printer and likewise unplug the facility wire from the wall outlet.

I'm happy I could contribute toward resolving the issue and acquiring the answer you had been looking for.

Is definitely the printer connected to the community? Examine the wi-fi mild. If The sunshine is constant blue, then the printer is connected to the network.

Should you've by now tried the above mentioned mentioned troubleshooting, you could attempt employing A different list of ink cartridges.

Attempt earning a standalone copy and Check out if that actually works. By this, we can conclude if that is a components or a driver situation.

Your account also lets you link with HP help more quickly, entry a personal dashboard to manage your whole equipment in one location, view guarantee details, scenario standing plus much more.

Attain the IP tackle on the printer – You could touch the “wi-fi” icon within the printer user interface to obtain the IP handle.