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If the issue persists, I'd propose here is to try and do a tough reset over the printer and Be sure that the printer is connected directly to the wall outlet instead of to the surge protector.

Briefly disable your firewall or antivirus application and check out scanning once more.In the event the scan performs, configure your firewall or antivirus settings to permit scanning with the HP computer software.

For those who have adopted the methods proposed and continue to possessing The problem, I might Individually recommend this could be a problem both with the printhead or the printer itself.

Note: HP recommends connecting the printer directly to a wall outlet rather then a surge protector or an influence strip.

Your account also helps you to connect with HP assist quicker, accessibility a OfficeJet Pro 6960 personal dashboard to handle all of your current devices in a single place, check out warranty data, scenario standing plus much more.

I'm glad I could lead towards resolving The problem and finding the solution you have been trying to find.

Execute a tough reset within the printer and Guantee that the printer is related straight to the wall outlet and not on the surge protector.

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